Privacy Policy

Who we are

SmartSoft offers personal software mentoring with Hasan Yıldız. This policy covers your use of SmartSoft on the website and Android app. For questions about your personal information, contact Hasan Yıldız using the link below.

Data we use and why

Google sign-in provides your Google account identifier and email address so we can create and verify your student account. We assign an internal account identifier and use session credentials to keep you signed in. We do not receive or store your Google password.

We store your onboarding answers, mentoring goals, experience, topics, learning preferences, teaching language, preferred days and times, timezone and app language to personalize mentoring and show suitable booking times.

We keep your lesson time and duration, invitation email, booking status, reminder preference and Google Meet link. Purchases made through Google Play are recorded with the account, transaction, product, purchase date and lesson rights so we can provide your lessons and avoid adding the same purchase twice. Google Play handles payment information; SmartSoft does not receive card numbers.

Google Calendar and Meet

We use the mentor’s Google Calendar to check availability and create confirmed lesson invitations and Google Meet meetings. Your email and lesson details are shared with Google and the mentor for these invitations. Student sign-in does not grant access to your personal Google Calendar.

Lessons take place in Google Meet. Google handles audio, video, screen sharing and chat under its own policies. SmartSoft does not store meeting recordings or conversation content.

Notifications and analytics

With Android notification permission, Firebase Cloud Messaging uses a push token and installation identifier to deliver lesson reminders approximately 30 minutes before a lesson. You can turn a lesson’s reminder off from My lessons or disable the app’s notifications in Android settings. Disabling reminders prevents delivery; account deletion removes the server’s device registration.

Firebase Analytics measures onboarding, screen visits, paywall views and checkout steps. It receives an internal account identifier, app-instance identifier, events and technical app/device information. RevenueCat receives the account and app-instance identifiers and verified purchase information to process entitlements and, when its integration is enabled, forward purchase events to Analytics. We do not add names, email addresses, onboarding answers or meeting links to custom analytics events. The app does not display ads; advertising-ID collection and ad-personalization signals are disabled.

Sharing and security

Data is shared only as needed with the mentor, our hosting infrastructure and the providers described here: Google Sign-In, Calendar, Meet and Play; Firebase; RevenueCat; and WhatsApp when you choose to contact support. These providers may process data in other countries according to their policies. We do not sell your personal data.

We use secure connections and restrict access to protect your information. You can access the student records belonging to your own account; the mentor can access the information needed for mentoring. When you open a provider or WhatsApp link, that provider's privacy practices apply to your visit.

Retention and account deletion

Your profile, preferences and account data remain while your account is active. You can request deletion in Settings → Delete account and confirm it. Signing out does not delete your account. Pending booking work or lessons that have not ended must finish before in-app deletion can complete; contact Hasan Yıldız below if you need assistance or cannot access the app.

Successful deletion removes your Google account identifier and email, onboarding answers, server push registration, session and refresh credentials, and stored booking attendance email. Pseudonymous purchase, lesson and append-only credit records remain to preserve transaction ownership, prevent fraud and duplicate credits, and resolve service disputes; they no longer contain your Google sign-in identity or attendance email. These retained records have no automatic deletion deadline. A hash-only acknowledgement, containing no account identifier, is valid for up to 24 hours solely to retry a lost deletion response.

Deleting the app account does not delete your Google account, erase the independent records of Google Play, Google Calendar/Meet, RevenueCat, Analytics or WhatsApp, or automatically refund a payment. Requests concerning retained records, provider-held data, access or correction can be made through the contact below. We assess those requests and coordinate with the relevant provider; provider retention and available privacy controls follow their own policies.

You can also request account and personal-data deletion without the app through the Delete account page linked below. Its form stores your Google sign-in email until the request is resolved, then removes the request record. Hasan Yıldız verifies ownership by contacting that email before deletion; submitting a request alone cannot delete an account. Pending bookings and future lessons must be resolved first.

Changes and your choices

You can update app language and lesson-time preferences, control notifications and request access, correction or deletion through our contact. Privacy rights that apply to you are not limited by this policy. Material changes are reflected in the updated date and communicated where required; new data uses requiring permission will not be authorized merely by this page.

Using the SmartSoft website

We use necessary cookies to keep you signed in securely and remember your language. Before you sign in, your introductory answers stay in this browser for up to 24 hours; they are removed from the browser after being saved to your account. We also keep the information needed to continue an interrupted booking. Mentor notes are private to the mentor and are removed when your account is deleted. This website does not process payments or use advertising or analytics trackers.